Terms of Use

Last updated: November 10, 2026

These Terms of Use (these "Terms") are between Workforce Technologies Inc., doing business as OnTask.AI ("OnTask.AI," "we," "us," or "our"), and you. The "Site" means any website or web portal that runs on OnTask.AI software, including our public website at ontask.ai, every ontask.ai subdomain, and any partner-branded or custom domain operated by an authorized OnTask.AI partner, together with its content and website functions. A partner that operates a Site on its own domain must present these Terms to its users and confirm that each user has agreed to them before the user creates an account on, or signs in to, that Site.

1. Scope and acceptance

Please read these Terms before using the Site. You agree to these Terms when you affirmatively accept them, or use the Site after receiving conspicuous notice that your use constitutes acceptance, where that method of acceptance is legally sufficient. If you do not agree, do not use features for which acceptance is required. If you accept on behalf of an organization, you represent that you have authority to bind that organization.

These Terms apply to your use of every Site, including Sites through which our hosted workforce-monitoring platform or desktop application (the "Services") are accessed. However, subscriptions, Service trials, Customer Data, recordings, screenshots, OCR, AI analysis and outputs, embeddings, and account administration are governed by the applicable Master Subscription Agreement, Order Form, or other expressly accepted service agreement, together with any applicable data processing agreement. Reseller and partner administration is also subject to any applicable partner agreement. These Terms do not grant a partner authority to access a Customer workspace.

These Terms do not amend or override those agreements. For Service-related matters, the applicable service agreement and its order-of-precedence provisions control. Submitting a trial inquiry does not itself establish payment terms or authorize a charge.

Our Acceptable Use Policy is incorporated to the extent it applies to your Site use. Our Privacy Policy describes our personal information practices; it is not blanket consent to processing or a waiver of privacy rights. Additional feature terms apply only when properly presented and accepted.

2. Privacy, website forms, and technologies

Information submitted through website forms, including the free-trial inquiry form, is handled as described in our Privacy Policy and applicable notices at collection. Provide accurate information and only information you are authorized to provide. Do not submit worker recordings, sensitive personal information, or another person's confidential information through a general website inquiry form.

Acceptance of these Terms is not consent to optional marketing, optional tracking, or worker monitoring. Any consent required for those activities must be obtained separately. You retain applicable marketing opt-out and privacy rights.

Our public pages load Google Fonts, use Google Analytics to measure how visitors use the Site, and protect forms with Google reCAPTCHA. Our application uses session/authentication and preference cookies. Third-party links and services may have their own technologies and privacy practices. See our Privacy Policy for details, including how to opt out of Google Analytics. If we introduce other analytics tools, we will update applicable notices and obtain consent where required by law.

3. Lawful use

You may use the Site only for lawful purposes and in accordance with these Terms and the applicable Acceptable Use Policy. You must not interfere with the Site's operation, introduce malicious code, impersonate another person, submit fraudulent information, infringe another person's rights, or access nonpublic systems or data without authorization. This restriction does not prohibit activity protected by applicable law.

You are responsible for compliance with laws applicable to your own Site use, including applicable export-control and sanctions laws. These Terms do not excuse either party from its own legal obligations or authorize activity prohibited by law.

4. Site content, trademarks, and linking

The Site's content, design, software, logos, and other materials are owned by OnTask.AI or their respective owners and are protected by intellectual property laws. This ownership statement does not apply to Customer Data or material you own and submit to us.

Subject to these Terms, we grant you a limited, nonexclusive, nontransferable permission to access and view the Site and to download or print publicly available informational materials for your personal or internal business use, retaining applicable proprietary notices. Except as permitted by law or this permission, you may not reproduce, distribute, modify, sell, or commercially exploit Site materials without the rights holder's permission.

No trademark license is granted. You may not use our name, trademarks, or logos to mislead others, suggest an unauthorized affiliation or endorsement, or promote another product without our written permission. These restrictions do not prohibit truthful references or other uses permitted by law. Third-party marks belong to their respective owners.

You may create truthful, nonmisleading links to publicly available Site pages. You may not frame our content, use our logo as a link without permission, or imply an affiliation or endorsement that does not exist. We may request removal of links that violate our rights or applicable law.

5. Submissions and feedback

You retain ownership of material you submit. Subject to applicable law and any separate agreement, we may use ordinary website inquiries and communications as reasonably necessary to respond, provide requested assistance, and operate the relevant website function. Personal information is handled as described in our Privacy Policy.

If you voluntarily provide product suggestions or improvement ideas specifically as feedback, you grant us a perpetual, irrevocable, worldwide, nonexclusive, royalty-free, sublicensable license to use and incorporate that feedback in our products and services without compensation. This license covers only feedback you have the right to provide. It excludes personal information, Customer Data, confidential information, and material governed by a separate confidentiality or service agreement.

These Terms do not make all submissions nonconfidential, authorize publication of private communications, or grant rights to use Customer Data for AI model training. Rights concerning Service data and any permitted Service improvement are governed by the applicable service agreement and data processing terms.

6. Third-party sites and services

The Site may link to third-party sites or services, including demo-booking and video services. Unless expressly identified otherwise, a link does not imply our endorsement or affiliation. Third-party sites generally operate under their own terms and privacy notices, and you should review them before providing information.

We do not control independently operated third-party sites and, to the extent permitted by law, are not responsible for their content, availability, or practices. This does not limit our responsibility for our own conduct or obligations under an applicable service agreement. We may add or remove Site links at any time.

7. Product information and monitoring boundaries

Site content provides general information and is not legal or employment advice. Product descriptions do not establish that a particular deployment complies with law. Any Service commitments are those in the applicable service agreement, not the website disclaimers below.

Visiting the Site, requesting a trial, or accepting these Terms does not authorize monitoring of any person and does not satisfy required workforce-monitoring notices, privacy notices, communications-interception consents, or other permissions. Employer Customers and OnTask.AI remain responsible for their respective applicable legal obligations, as addressed in the governing Service documents.

The Services' AI classifications, summaries, timesheets, violations, and search responses are intended as informational outputs for human review, not automated employment decisions. These Terms do not authorize prohibited monitoring or decision-making or replace any legally required review, assessment, notice, or consent.

8. Website warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

We do not warrant that Site content is complete or current, that access will be uninterrupted or error-free, or that the Site will be free of harmful components. We may correct or update content but do not undertake a general duty to update every page.

This disclaimer applies only to the Site. It does not override express commitments in a service agreement, excuse unlawful or deceptive representations, or exclude warranties or rights that cannot lawfully be excluded.

9. Website limitation of liability

For Sections 8–10, "Protected Parties" means OnTask.AI and any of its affiliates, officers, directors, employees, agents, licensors, and suppliers to the extent involved in operating or providing the Site.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PROTECTED PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, OR DATA, ARISING FROM THE SITE OR THESE TERMS, EVEN IF ADVISED OF THEIR POSSIBILITY. THEIR TOTAL AGGREGATE LIABILITY ARISING FROM THE SITE OR THESE TERMS WILL NOT EXCEED US$100.

These limitations apply regardless of the legal theory of a claim, including contract or negligence. They apply only to website-related claims, not claims governed by a service agreement.

Nothing in these Terms excludes or limits liability for fraud or willful misconduct, or any liability that applicable law prohibits excluding or limiting, including liability for gross negligence or death or personal injury caused by negligence where such restrictions are prohibited. Nonwaivable consumer, privacy, and other statutory rights remain unaffected. Where a limitation is not permitted, it applies only to the extent permitted by law.

10. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless the Protected Parties against third-party claims, damages, and reasonable costs, including reasonable attorneys' fees, to the extent arising from your unlawful Site use, material breach of these Terms, or submissions that infringe a third party's rights. This obligation does not cover claims to the extent caused by a Protected Party's wrongful conduct.

We will provide reasonably prompt notice of a covered claim; delayed notice relieves your obligations only to the extent it materially prejudices the defense. You will use reasonably qualified counsel and reasonably cooperate in the defense. We may participate with our own counsel at our expense. You may not settle a claim in a way that admits fault by, imposes nonmonetary obligations on, or leaves unreimbursed liability for a Protected Party without our written consent, not to be unreasonably withheld. If we assume control of a defense at our expense, we likewise will not impose such obligations on you without your consent.

This Section concerns Site use only. It does not transfer an employer's or OnTask.AI's statutory monitoring or privacy obligations to a worker.

11. Site changes and termination

Subject to applicable law, we may modify or discontinue public Site content or features and may suspend or restrict Site access for security, misuse, legal compliance, or discontinuation. You may stop using the Site at any time. Termination does not affect accrued rights or obligations.

These rights do not authorize us to change subscription pricing, suspend paid Services, terminate Service accounts, or alter Customer Data access contrary to the applicable service agreement. Service changes and termination are governed by that agreement.

Provisions concerning ownership, feedback rights, third-party content, disclaimers, liability limitations, indemnification, governing law, beneficiaries, and miscellaneous terms survive to the extent their nature requires.

12. Changes to these Terms

We may revise these Terms prospectively by posting an updated version and effective date. We will provide reasonable advance notice of material changes, such as a prominent Site notice or notice through an available account contact channel, and obtain renewed acceptance where required. Changes required by law or needed to address urgent security or abuse risks may take effect sooner, with notice as soon as reasonably practicable, subject to applicable law and any required acceptance. Continued use constitutes acceptance of revised Terms only where adequate notice and applicable law support that result.

Changes do not retroactively alter accrued claims or amend service agreements outside their own amendment procedures. If you do not accept a required change, stop using the affected Site feature.

13. Governing law and venue

These Terms are governed by Texas law, without regard to its conflict-of-laws rules, subject to applicable mandatory legal protections. Unless applicable law requires otherwise, claims arising from these Terms or Site use must be brought exclusively in the state courts located in Dallas County, Texas, or, where federal subject-matter jurisdiction exists, the United States District Court for the Northern District of Texas, Dallas Division. Each party consents to personal jurisdiction in those courts.

This provision does not eliminate nonwaivable forum rights, mandatory protections under applicable law, or the right to complain to a competent regulator or supervisory authority.

14. Third-party beneficiaries

The Protected Parties are intended third-party beneficiaries only of the protections expressly afforded to them in Sections 8–10 and may enforce those protections. Except for those limited rights, these Terms create no third-party beneficiary rights. They confer no rights over Customer Data.

15. Miscellaneous

These Terms, the Acceptable Use Policy to the extent applicable to Site use, and any properly accepted website-feature terms constitute the entire agreement concerning the Site. For Site-use conflicts, these Terms control over the AUP; the applicable Service agreement controls Service-use conflicts. These Terms do not supersede service agreements, data processing agreements, or confidentiality agreements. A separately accepted website-feature term controls a conflict only for that feature and to the extent it expressly addresses the conflict. Privacy notices describe data practices and do not grant unrestricted processing rights.

If a provision is unenforceable, it will be limited or severed to the extent necessary, and the remaining provisions will remain effective. Failure or delay in enforcing a provision is not a waiver. Course of dealing does not amend these Terms. Nothing in these Terms waives rights or obligations that cannot be waived under applicable law.

16. Contact and legal notices

For questions about these Terms or general inquiries, email hello@ontask.ai or call +1 (800) 460-4631. For assistance, visit Support.

For privacy requests, contact privacy@ontask.ai. To report abuse or security concerns, contact abuse@ontask.ai.

Contractual legal notices under these Terms must be sent by email to hello@ontask.ai, with a copy mailed to the following mailing address, Attn: Legal. Email notice is effective when received without a delivery-failure notice, provided the postal copy is sent without undue delay; postal transit does not delay the email's effectiveness. This requirement does not replace mandatory legal service procedures or impose additional conditions on statutory privacy requests.